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Verizon Service Restored After Widespread Outage

Cut Fiber Optic Cable to Blame

Updated at 9:50pm 2/27/19 - Posted by Owosso Now at 1:19pm 2/27/19

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downdetector.com

A major Verizon Wireless cellular outage impacting Michigan customers across the state for a good portion of Wednesday has ended. Service interruptions began at around 10:45am in the southern lower peninsula, with numerous customers reporting their service working intermittently.

Verizon said Wednesday afternoon that the outage was the result of a cut fiber optic cable and that engineers were working to repair the issue.  Verizon announced shortly before 6pm that service had been restored.

At 9pm Wednesday, Down Detector's outage map showed hat interruptions had occurred from Grand Rapids to Flint, and from Detroit to the upper peninsula, near Escanaba -- an even greater impact than earlier in the day.

Customers in Chicago and Madison Wisconsin were also affected.

The highest concentration of service outage reports appears to have been from the Lansing and Jackson areas.

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Some customers with AT&T and Straight Talk mobile in the Lansing area were also reporting service outages. It is unclear if the two problems were connected. However, we are told that both Spectrum and Infinity utilize the Verizon service towers, and those service providers are also experiencing issues.

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